Terms of sale

Version in force on 30 October 2026. To be reviewed before the first signature.

This English translation is provided for information only. The French version alone is legally binding: in the event of any discrepancy, it prevails.

1. Purpose

These terms govern the website design and subscription services agreed between Florian De Volder EI — trading name Volder Labs, brand WebSeed (hereinafter “WebSeed”), SIRET 107 576 043 00015, 9 rue du Tilleul, 59195 Oisy, France — and its clients. Every order constitutes acceptance of these terms, which prevail over any other document from the client unless agreed in writing.

WebSeed services are reserved for professionals acting for the purposes of their business. WebSeed does not contract with consumers within the meaning of the French Consumer Code (Code de la consommation).

2. Services

WebSeed offers three plans, with no set-up fee, as described on its website on the day of the order. The prices below are in euros; for a client established outside the euro area, they are understood in United States dollars, for the same amount (article 5):

• Présence — EUR 29 a month: one-page site, map and call button, creation or takeover of the Google Business Profile and support until it is verified; changes handled within seven days.
• Visibilité — EUR 49 a month: up to five pages, contact or booking form, Google Business Profile kept up to date, short link, QR code, poster and message templates to invite customers to leave a review, monthly report of visits and enquiries; changes handled within four days.
• Croissance — EUR 99 a month: unique design, up to fifteen pages, online ordering or quotes, click & collect and online payment for orders, pages dedicated to the main towns where the client works, each with content specific to that town (completed jobs, customer reviews, call-out terms), one article a month about the client’s business, a phone review every quarter, monthly report of visits and enquiries; changes handled within 48 hours.

Online payment on the Croissance plan goes through the payment system of the client’s bank, to the client’s bank account; the client remains the sole seller to its own customers. WebSeed takes no commission on these sales. Setting up this service with the bank, and its fees, remain the client’s responsibility.

Verification of a Google Business Profile is a matter for Google and may require action by the client personally: a call, a video or a code received by post. WebSeed supports the client until it is completed, without being able to guarantee its timescale or outcome. The monthly report counts visits, forms sent and clicks on the call, email, directions and booking buttons: a click signals an intention to make contact, not a call or email actually received.

The subscription includes the domain name and its renewal: the client is its registrant from registration, and its administrative contact; WebSeed is its technical contact during the subscription. It also includes hosting, the security certificate, backups, updates, an email address at the client’s domain name forwarded to the inbox of their choice, and content changes. A change is a one-off modification: a piece of text, opening hours, a price, a photo. Requests are not limited in number, within reasonable use; each is handled within the plan’s timescale, counted in working days from receipt of a complete request. These timescales are indicative: they may be longer for a substantial request, or for several requests received at once, in which case WebSeed informs the client. A redesign or a new feature is subject to a quote; an additional page falls under the option below.

Two options may be added to any plan: an additional page, beyond those in the plan, for EUR 5 a month per page; a bilingual version of the site, in French and one other language, translation included, for EUR 15 a month. An option may be taken out at any time and takes effect the following month. It may be cancelled at the end of a month, no earlier than three months after it was taken out; the page or version concerned is then removed. Pages and versions created as options form part of the site for the purposes of articles 6 and 9.

The client may move to a higher plan at any time; the new price applies from the following month. Moving to a lower plan is only possible after the first twelve months of subscription.

3. Order

The order is firm upon signature of the order form. Where the contract is concluded off-premises, no payment or consideration of any kind may be received before the end of a period of seven days from its conclusion, in accordance with article L221-10 of the French Consumer Code: the first payment is made no earlier than the eighth day. A quote is valid for thirty days.

4. Timescales and approval

The timescales for going live — 48 hours for Présence, one week for Visibilité, three weeks for Croissance, in working days — run from receipt of all the content requested (copy or information, photos, logo, access to the domain name if it already exists). Any delay in providing it postpones going live accordingly. Where the contract is concluded off-premises, work only begins before the end of the withdrawal period at the client’s express request (article 7).

The site is first presented at a private address. One round of adjustments is included; the client has seven days to request it. Without a reply within that period, the site is deemed approved and is put online.

5. Prices and payment

Prices are expressed in euros. For a client whose registered office, or the establishment placing the order, is located outside the euro area, they are expressed and invoiced in United States dollars (USD), for the same amount: USD 29, 49 and 99 a month for the plans, USD 5 and 15 a month for the options. The currency is stated on the order form and remains the same throughout the contract; it applies to all sums arising from it, including quotes and the early settlement under article 6, with the exception of the fixed compensation for recovery costs, set in euros by law. Exchange charges and bank charges levied by the client’s bank are borne by the client.

Prices are net of tax: VAT not applicable under article 293 B of the French General Tax Code (Code général des impôts). Should WebSeed leave the VAT exemption scheme for small businesses, VAT at the applicable rate will automatically be added to the prices stated, without this constituting an amendment to the contract. No set-up fee is charged.

The subscription is invoiced monthly, in advance. The first month is due when the site goes live, subject to the seven-day period provided for in article 3 for contracts concluded off-premises. Invoices are payable on receipt, with no discount for early payment. Payment is made by bank card, through the secure payment platform Stripe, which then collects the subscription each month, or by bank transfer, as chosen on the order form. The Stripe payment link is sent to the client when the site goes live, and never before the eighth day following the conclusion of an off-premises contract: no card details are requested before then. WebSeed never has access to card numbers.

Any late payment automatically incurs penalties at three times the French statutory interest rate, and fixed compensation of EUR 40 for recovery costs (articles L441-10 and D441-5 of the French Commercial Code, Code de commerce). After formal notice has remained unanswered for fifteen days, WebSeed may suspend access to the site until payment is made.

6. Term and cancellation

The subscription is concluded for a minimum term of three months from going live. It then continues from month to month, with no commitment: the client may cancel it at any time by simple email. Cancellation takes effect at the end of the current month, or at the end of a later month the client specifies, and no earlier than the end of the first three months; the month begun remains due in full, with no pro rata refund.

The site is only assigned to the client after twelve months of paid subscription (article 9). If the client cancels earlier, they give up the site, which is taken offline at the end of the last paid month and whose rights WebSeed retains. The client may also, at any time before then, pay the remaining monthly instalments up to the twelfth month in a single payment: the assignment is then acquired, and the client may cancel while keeping their site.

Whatever the date of cancellation, and independently of the assignment provided for in article 9, WebSeed provides the client within fifteen days, unconditionally, with:

• the transfer code for their domain name, registered in their name from the outset, enabling them to move it to the registrar of their choice; transfer fees and subsequent renewals are at their expense;
• the list of their domain’s settings, including those that route their email;
• the content they provided — copy, photographs, logos — in its original format;
• if the assignment has been acquired, a complete archive of their site’s files — pages, styles, images and copy —, ready to be installed with the hosting provider of their choice.

Messages sent through the site’s forms are forwarded to the client on receipt and WebSeed keeps no copy of them (article 10): they are already in the client’s inbox, and there is nothing else to return.

Hosting, changes and management of the domain by WebSeed end at the end of the last paid month. It is then up to the client to take over their domain’s settings and, if they keep their site, to have it hosted; failing that, the site and the email addresses linked to the domain stop working. The contact form, which runs through WebSeed’s services, stops with the subscription: the client replaces or removes it. WebSeed is no longer responsible for the site once it has been handed over.

7. Right of withdrawal

Where the contract is concluded off-premises with a professional employing five people or fewer, and its subject matter does not fall within the scope of their main business, the client has fourteen days from the conclusion of the contract to withdraw, without having to give reasons (articles L221-3 and L221-18 of the French Consumer Code). The client gives notice of withdrawal by email, by post, or using the form below, which is also reproduced on the order form.

The client may expressly request, on a durable medium, that performance begin before the end of the withdrawal period. In that case, if they withdraw, they pay an amount proportionate to the service provided up to the notice of withdrawal. Without such an express request, no sum is due for work already undertaken.

Withdrawal form
Complete and return this form only if you wish to withdraw from the contract.

To Florian De Volder EI (WebSeed), 9 rue du Tilleul, 59195 Oisy, France — contact@webseed.fr:

I hereby give notice that I withdraw from the contract for the provision of the following service:

• ordered on: …
• name of client: …
• address of client: …
• signature of client (only if this form is notified on paper): …
• date: …

8. Client’s obligations

The client provides content that is accurate, lawful and to which they hold the rights. They check the information in their legal notice and their prices before going live, and report any change without delay.

The forms on WebSeed sites are not designed to collect health data: WebSeed is not a certified health data host (article L1111-8 of the French Public Health Code, Code de la santé publique). The client, in particular a health or wellbeing practitioner, undertakes not to request medical information through them; medical appointments are then booked through a specialised service.

The client is informed that, if they offer e-commerce services to consumers and exceed the micro-enterprise thresholds, their site must meet accessibility requirements (Directive (EU) 2019/882, standard EN 301 549). This compliance work is not included in the plans and is subject to a separate quote.

9. Intellectual property

Content provided by the client remains their property.

After twelve monthly instalments have been paid, or upon the early settlement provided for in article 6, and subject to payment of all sums due, WebSeed assigns to the client, exclusively and permanently, the rights of reproduction, representation, adaptation and modification in the elements created for them: the copy written for their site, the graphic adaptations specific to their site and their site’s files delivered in the archive provided for in article 6. The assignment is granted worldwide, for the full legal term of protection, for use on all digital and print media, for the purpose of promoting the client’s business. Until then, WebSeed retains these rights and grants the client the use of them for the duration of the subscription only.

The common technical foundation (“engine”) — the code, graphic styles and components with which WebSeed builds all its sites — remains the property of WebSeed, which may continue to use it for other clients. From the assignment, WebSeed grants the client, over the part of this foundation contained in their site’s files, a personal, non-exclusive licence, transferable to the acquirer of their business, free of charge and for the legal term of protection, allowing continued use and modification of the assigned site.

WebSeed warrants that the visuals, fonts and third-party components included in the site are used under licences that allow their commercial use by the client, including after the assignment, and indemnifies the client against any claim on that account. Photos from image libraries remain governed by their licence.

Unless the client refuses in writing, WebSeed may list the site among its work: business name, screenshot and link. Publishing a testimonial from the client, their logo outside these screenshots or their site’s figures, on the other hand, requires their express consent, given on the order form or in writing. Each consent may be withdrawn at any time by email; WebSeed then removes the content concerned within fifteen days.

10. Personal data

For the messages that visitors send through the site’s form, WebSeed acts as the client’s processor within the meaning of article 28 of the GDPR: it processes this data only to route it to the client, for no other purpose, with Cloudflare (hosting) and Resend (sending emails) as its only sub-processors. It ensures its confidentiality, informs the client of any breach and keeps nothing beyond routing. Audience measurement — visits, forms sent, clicks on contact buttons — is carried out without cookies or individual identification. WebSeed’s commitments as a processor are set out in the annex “Data processing agreement”, which forms part of these terms.

11. Liability

WebSeed is bound by an obligation of means. No position in Google’s results is guaranteed: it depends on factors that no one fully controls. WebSeed is not liable for interruptions attributable to its technical providers, nor for indirect damage; its liability is limited to the sums paid by the client over the last twelve months. These limitations do not apply in the event of fraud or gross negligence, nor in the event of personal injury.

12. Force majeure

Neither party is liable for a failure due to an event of force majeure within the meaning of article 1218 of the French Civil Code (Code civil).

13. Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties first seek an amicable solution. Failing that, and subject to mandatory rules of jurisdiction, the competent court is the one with jurisdiction over WebSeed’s registered office where the client is a trader; in other cases, the ordinary rules apply.

Annex — Data processing agreement

Concluded between the client, as controller, and WebSeed, as processor, under article 28 of the GDPR, for the personal data processed by the forms on the client’s site. It applies throughout the subscription.

Subject matter, nature and purpose

Routing to the client the messages that visitors to their site send through its forms — contact, booking, quote request, order —, and protecting these forms against abusive submissions.

Data and data subjects

Visitors to the site who fill in a form. The data are those of the fields defined with the client, generally name, contact details, message, requested dates or service, and an irreversible fingerprint of the IP address, kept for 24 hours to limit submissions. No health data or any other special category of data (article 8 of these terms).

Instructions

WebSeed processes this data only on the client’s documented instructions: these terms and the order form, which set the forms and the address that receives the messages. It informs the client if an instruction appears to it to breach the regulations.

Confidentiality

Only the operator of WebSeed has access to the processing tools. Any person they authorised would be bound to confidentiality in writing.

Security

Under article 32 of the GDPR: encrypted exchanges (HTTPS/TLS) between the visitor, the hosting and the sending service; no storage of messages by WebSeed, which forwards them without keeping them; IP address fingerprints stored with the hosting provider, encrypted at rest and automatically deleted after 24 hours; access to the providers’ accounts protected by a password specific to each and two-factor authentication; site backups limited to its code and content, without any messages.

Sub-processors

The client gives general authorisation for the use of Cloudflare, Inc., for hosting the site, running the forms and temporarily storing IP address fingerprints, and of Resend, for sending the emails generated by the forms. WebSeed informs the client of any addition or replacement at least thirty days in advance; the client may object and, failing agreement, cancel the subscription without penalty, including during the minimum term. WebSeed imposes equivalent protection obligations on these providers, through their own data processing agreements.

Transfers outside the European Union

Cloudflare and Resend are established in the United States. Transfers are based on the EU-US Data Privacy Framework for the provider that participates in it and, failing that, on the European Commission’s standard contractual clauses.

Assistance

WebSeed helps the client, as far as it is able, to respond to requests to exercise data subjects’ rights and to meet their obligations under articles 32 to 36 of the GDPR: security, breach notification, impact assessment, prior consultation. A request received directly by WebSeed is forwarded to the client without delay.

Data breach

WebSeed notifies the client of any data breach within 48 hours of becoming aware of it, with the information available to it: nature of the breach, categories and approximate number of data subjects and records concerned, likely consequences, measures taken or envisaged.

End of the contract

As WebSeed does not keep the messages, it has no data to return. At the end of the subscription, it deactivates the forms and deletes the address that received the messages; IP address fingerprints are erased no later than 24 hours afterwards. WebSeed confirms this in writing at the client’s request.

Audits

WebSeed makes available to the client the information necessary to demonstrate compliance with these obligations, and allows audits, including inspections, by the client or an auditor they appoint, at the client’s expense and with reasonable notice.